Refunds & Returns
Returns Our return policy lasts for 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
Returns allowed in: United States only
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Products that Arrive Defective Returns are free. We will either refund you in full or send a replacement.
Customer Remorse Returns Return shipping costs will be your responsibility.
Refunds (if applicable)
- Return Method: By Mail
- Return Label: Included in the package
- Restocking Fee: None
- Refund Processing Time: 3 days
Late or Missing Refunds (if applicable) If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- Contact your bank; there is often some processing time before a refund is posted.
- If you have done all of this and still have not received your refund, please contact us at support@NextGenGarage.com.
Exchanges (if applicable) We accept exchanges. Email us at support@NextGenGarage.com.
Shipping Returned products must be sent back with their original packaging and all parts and components. For any warranty issues, please contact the manufacturer.
You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. However, if the product arrives damaged, you will not be responsible for shipping costs.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Questions on our Return Policy? Contact us for assistance:
- Call: 866-887-8632
- Email: support@NextGenGarage.com